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Privacy Policy

In accordance with EU privacy law GDPR (General Data Protection Regulation) Wincher has a privacy policy on what kind of information we process from our customers and how we manage it.

As a User, you provide certain information. You agree that Wincher will store and use this information in order to fulfill its commitment to you as a User of information and support related Services and its products. Personal data may be disclosed to other companies with which Wincher cooperates. All personal data is handled with the utmost confidentiality and care. In accordance with the GDPR (General Data Protection Regulation) you are entitled to access the information about you which is stored. Should you wish to access the information we have registered, you may at any time notify Wincher in writing. Should you deem that anything is incorrect, incomplete or irrelevant; you are entitled to ensure that the information is changed.

What personal data do we collect and for what purpose?

When creating an account at Wincher.com we collect information that is necessary for us to identify you as a user and also to make it possible to make payments and send receipts and reports.

We may collect and store the following personal information from you:

  • Information for contact, reports and receipts: Full name, E-mail and Phone number
  • Billing information: Company name, VAT number, Address and Country
  • Unique identifiers for authorization: E-mail and Password

This information is collected and managed so that we can fulfill our part of the contract with you. The information collected is used to provide you with a good experience.

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

Wincher and its partners use cookies or similar technologies to analyze trends, administer the website, gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

If you have any questions about the security of your personal information or If you would like us to have your personal information removed from our database, please contact us at support@wincher.com.

For how long do we store your data?

We will retain your personal data as long as it is necessary for us to fulfill our commitment due to contract between us and our customers. This means that even if your account is closed we will still store order history and any mail correspondence to make sure that we have all information necessary for any complaint or similar actions.

The data collected for billing information are retained in accordance with the Swedish tax law. To delete all user information besides from billing information the account must be deleted, not closed. Please contact support@wincher.com to delete your account.

Our usage of Google Data

You can choose to connect your your Google account with Wincher and/or our Looker Studio connector. Wincher’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

About Cookies

There are two types of cookies, one is used for visitor statistics and stored on your computer. Wincher uses this type of cookie to recognize you the next time you visit the website. You will also be able to browse faster the next time you use the Service. The other type is session cookies, which are sent between the computer and the server in order to connect information. These are stored temporarily on your computer and disappear as soon as you turn off your browser. You may at any time disable the cookie function via the toolbar in your browser. Should you choose to disable cookies, Wincher cannot ensure that the website will work correctly and/or optimally.

You can find details about the cookies that we are using and adjust your consent settings in our Cookie Declaration.

This policy was last updated: 2023-05-12